Unidad de aprendizaje 1: Business management in English
Introduction and objectives
1. Basic commercial documentation
1.2.2. Service / sales order form
1.3. Offering your products by mail
1.3.1. Case study: Ilum Spain
1.3.2. Introduction of a new product line
1.3.3. Request for pro forma invoice
2. Complex documents
2.2.1. Partners involved, name of partnership and purpose
2.2.2. Term, place of business and capital contributions
2.2.3. Profit and loss, rights and duties of partners
2.2.4. Accounts and audit, dissolution of partnership
2.3. Contract for the international commercial sale of goods
2.4.3. Delivery and price
2.4.4. Payment conditions and arrangements
2.4.5. Documents. Insurance
2.4.6. Additional contractual clauses
2.5. Export credit insurance
Unidad de aprendizaje 2: Writing reports and other commercial correspondence
Introduction and objectives
1. Commercial reports
1.1. Case study: attending a presentation
1.3. Ergonomics in design
1.5. Business in the European market
1.6. Summation ? Questions and answers
2. Commercial correspondence
2.2.1. Description and structure
2.3. Formal correspondence
2.3.1.1. Example of a formal letter
2.3.1.2. Analysis of a formal letter
2.3.2. Letters of claims or complaints
2.3.3. Letters about outstanding invoices or bills
2.3.4. Letters for request of deferral
Unidad de aprendizaje 3: Customs management in international contexts
Introduction and objectives
1. Historical background
1.1. Europe after WWII: the Marshall Plan
1.2. Spain’s isolation ends in 1953
1.3. European economic cooperation
2. World Customs Organization
2.2. Vision, mission and values
3. Other sources for customs information
3.1. UK, USA, Australia and Canada
3.2. China, Russia and other countries
4. Customs procedures and documents
4.3. Single Administrative Document (SAD)
5. Paying taxes and getting products certified
5.1. Customs and excise duties